Refund policy
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Final Sale: All sales are final. We do not accept returns or exchanges unless the product received is defective or damaged upon arrival.
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Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer service team within [number of days] days of receiving your order. We will arrange for a replacement or issue a refund for the purchase price, excluding shipping and handling fees.
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Exceptions: In rare cases, exceptions to our No Return Policy may be made at our discretion for extenuating circumstances. Any such exceptions will be determined on a case-by-case basis.
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Unused and Unopened Products: Products must be unused, unopened, and in their original packaging to be eligible for a return or exchange. Products that have been opened, used, or altered in any way will not be accepted for return.
You can always contact us for any return question at captaincomeback3@gmail.com.